We Make Returns Easy
We want you to be happy with your furniture purchase from Smith Home Furnishings. That's why we have a liberal return policy.
If for any reason the regularly priced, in-stock furniture you bought doesn't work in your home, call your sales associate within seven days of delivery or pick up. You may return it for a one-time exchange, credit, or refund.
Additional Details About Returns
- Returns later than seven days after delivery or pick up are subject to approval and a restocking fee.
- We do not make cash refunds. We make check and credit card refunds within three business days after receipt of the returned merchandise. Refunds on financed merchandise are applied to the customer's finance company account.
- All returned merchandise must be in original packaging and in "like new" condition.
- Smith Home Furnishings reserves the right to refuse any returned merchandise for any reason upon inspection
- Mattresses may not be returned, and are instead covered under our 365 Night Mattress Comfort Guarantee.
- Special order merchandise, clearance and as-is items, box springs/foundations, and sleep accessories cannot be returned.